What is NDIS Support Coordination?
NDIS Support Coordination is designed to help participants understand, manage, and maximise the benefits of their NDIS plan. A Support Coordinator works alongside participants to ensure they access the right supports, make informed decisions, and gain independence in managing their plan.
You can find more information directly from the NDIS website here: https://www.ndis.gov.au/participants/using-your-plan/who-can-help-start-your-plan/support-coordination
A Support Coordinator Can Help You:
✔ Understand Your NDIS Plan – Learn what’s covered, how funding works, and how to use your supports effectively.
✔ Find the Right Service Providers – Connect with trusted disability service providers that align with your needs.
✔ Develop Skills for Independence – Build confidence in self-managing your NDIS plan in the future.
✔ Solve Challenges and Barriers – Get help navigating unexpected issues or changes in your plan.
✔ Coordinate Multiple Supports – Ensure all your services work together for the best possible outcome.
What Does NDIS Support Coordination Involve?
A Support Coordinator works with you, not just for you. Their role includes:
1. Helping You Understand Your Plan
Your NDIS plan can be complicated, but a Support Coordinator will explain everything clearly so you feel confident in using your funding.
2. Connecting You with Services
Your Support Coordinator will help you find and connect with:
Therapy providers (such as physiotherapists or occupational therapists)
Support workers
Community and social programs
Specialist services
3. Ensuring Your Services Work Together
If you receive support from multiple providers, your coordinator ensures all services align with your goals and work well together.
4. Problem-Solving and Advocacy
If you encounter challenges with services, funding, or providers, a Support Coordinator advocates for your needs and helps resolve issues.
What is the Role of an NDIS Support Coordinator?
Levels of NDIS Support Coordination
The NDIS offers three levels of Support Coordination, depending on your individual needs:
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For participants who need minimal assistance, helping them understand their plan and start using supports.
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A more in-depth service, helping participants build their ability to manage multiple services and providers while working toward greater independence.
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For participants with complex needs, providing higher-level assistance to overcome challenges and ensure they receive the right services.
Need help choosing the right Support Coordination level for you? Our expert team can guide you through the process.
NDIS Support Workers vs. Support Coordinators:
What’s the Difference
Many people wonder how NDIS Support Workers differ from Support Coordinators. While both play an important role, their responsibilities are quite different.
SUPPORT WORKER
Provides direct assistance with daily tasks (e.g. personal care, transport and meal prep)
Works with you to complete daily activities
Focusses on hands-on support
SUPPORT COORDINATOR
Helps organise and manage services to support long-term goals
Connects you with service providers and coordinates your NDIS plan
Focuses on strategic planning for NDIS services.
Finding the right Support Coordinator is crucial to getting the most out of your NDIS plan. Here are some key factors to consider:
✔ Experience – Look for a provider with a strong history of supporting participants.
✔ Personalised Approach – A good Support Coordinator will tailor services to your unique goals.
✔ Communication – You should feel comfortable and informed in all discussions.
✔ Knowledge of NDIS – Your coordinator should have expert knowledge of the NDIS and its policies.
How to Choose the Right NDIS Support Coordinator
If you think NDIS Support Coordination could benefit you, here’s how to get started:
Check Your NDIS Plan – See if Support Coordination is included.
Choose a Provider – Find an experienced and reliable Support Coordinator.
Book a Consultation – Discuss your goals and create a plan.
Start Your Journey – Work with your Support Coordinator to access the right services.
How to Get Started with NDIS Support Coordination
✔ Experienced, trusted team of NDIS professionals
✔ A participant-first approach focused on your goals
✔ Personalised service tailored to your unique needs
✔ Strong provider connections to ensure the best support
Join us in making NDIS easier to navigate—so you can focus on what truly matters: living your best life!
NDIS Support Coordination is designed to empower participants, helping them access the right services, solve challenges, and gain independence. Whether you need guidance, advocacy, or provider coordination, the right Support Coordinator makes all the difference.