How a Support Coordinator Can Help You
At Choice Support Plus, we know that understanding and using your NDIS plan can sometimes feel overwhelming. That’s why having a trusted guide, like an Independent Support Coordinator, can make all the difference.
Support Coordination is a funded service under the Capacity Building category in your NDIS plan. It’s designed to help you build the skills and confidence to manage your supports and achieve your goals.
An Independent Support Coordinator is someone who works with you to:
Understand your NDIS plan
Connect with service providers
Coordinate your supports
Build your ability to manage your plan on your own
At Choice Support Plus, our Support Coordinators are independent, which means they don’t deliver other services to you. Their advice is unbiased, and they always put your goals and best interests first.
What is an Independent Support Coordinator?
What Does a Support Coordinator Help With?
A Support Coordinator helps you to:
✅ Understand your NDIS funding
They’ll explain your plan, what each budget can be used for, and how to get the most value from it.
✅ Connect with providers
They help you find the right support workers, therapists, housing providers, or programs to suit your needs.
✅ Coordinate your services
If you’re using multiple services, your coordinator will make sure they’re working together and aligned with your plan goals.
✅ Develop independence
The goal is to support you to feel confident and in control of your supports over time.
✅ Solve problems
They’ll step in if something’s not working or if you need help resolving an issue with a service provider.
✅ Plan for changes
They help you prepare for plan reviews and update your supports when your needs or goals change.
Working with an independent coordinator means:
✔ Unbiased recommendations – Coordinators aren’t linked to the providers they suggest.
✔ More choice and control – You stay in the driver’s seat when selecting services.
✔ Stronger advocacy – Coordinators work for you—not for a service provider.
✔ Better planning outcomes – They help make your plan work for your life, your way.
Why Choose an Independent Support Coordinator?
Support Coordination is funded under the Capacity Building category in your NDIS plan. There are three levels available depending on your needs:
Support Connection – Short-term help to connect with services.
Coordination of Supports – Ongoing support to build your capacity and manage services.
Specialist Support Coordination – For people with complex situations who need more intensive help.
What Funding Does This Come Under?
You may be eligible for Support Coordination if:
You’re new to the NDIS and need help getting started
You use multiple supports and need help managing them
You have goals related to building independence or connecting with your community
You’ve requested this support in your planning meeting and it was approved
We can help you check your current plan or assist with preparing for a plan review to request this support.
Am I Eligible for Support Coordination?
How to Get Started with a Support Coordinator
Check your NDIS plan – Look for “Support Coordination” under the Capacity Building section.
Contact us – We’ll explain how it works and help you get started.
Choose your coordinator – We’ll match you with someone who understands your needs.
Start planning with support – Your coordinator will work with you to create a plan that makes sense for your life.